Concept of Operations: Relating to the introduction of a Personally Controlled Electronic Health Record System

2.2 Business drivers

The implementation and adoption of a national PCEHR System addresses a current challenge faced by the Australian health system — the fragmentation of information spread across a vast number of different locations and systems. In many healthcare situations, quick access to key health information about an individual is not always possible.

Limited access to health information at the point of care results in:
  • A greater risk to patient safety.
  • Increased costs of care and time wasted in collecting or finding information.
  • Unnecessary or duplicated treatment activities.
  • Additional pressure on the health workforce.
  • Reduced participation by individuals in their own healthcare information management.

The purpose of the PCEHR System is to address information fragmentation by allowing a person to more easily access their own health information, and to make their health information securely accessible to different healthcare providers involved in their care.

This will result in:
  • Improved continuity of care for individuals accessing multiple healthcare providers by enabling key health information to be available where and when it is needed to ensure safe ongoing care.
  • Access to consolidated information about an individual’s medicines, leading to safer and more effective medication management and reductions in avoidable medication-related adverse events.
  • Enabling individuals to participate more actively in their healthcare through improved access to their health information.
  • Improved diagnostic and treatment capabilities through enhanced access to health information.
  • Improved care coordination for individuals with chronic or complex conditions by enabling the individual’s healthcare team to make better-informed decisions at the point of care.

prev pageContents |next page

Table of contents

prev pageContents |next page

Page last updated 26 August, 2011